Bpm’online products are backed by a robust business process management platform based on BPMN standards. Working with business processes in bpm’online is easy — you don’t need to be a technical specialist to design or optimize a process: the built-in visual process designer allows users to easily modify any pre-set processes or build new ones tuning the logic of bpm’online application to their business needs.
All bpm’online products include out-of-the-box processes for marketing, sales and customer service that are based on best industry practices. Pre-build processes give companies of any size the ability to jump start using bpm’online with no need to create processes from scratch.
Sales automation software to accelerate the complete sales cycle — from lead to repeat sales.Learn More
Multichannel marketing software to orchestrate customer journeys and accelerate lead-to-revenue.Learn More
Intelligent service management software to accelerate service delivery and customer delight.Learn More
Bpm’online CRM is empowered with the most modern analytic tools that allow to keep abreast of the business performance within the required time period and identify the bottlenecks in the strategy. With the help of easily customizable dashboards, managers are able to track all the important indicators and compare them to the ones of the previous week, month or year.
Bpm’online’s powerful BPM engine enables to automate any internal business processes regardless of their complexity. Prebuilt best practice processes direct users through the most efficient steps to achieve better business results within the shortest possible period. Minimal human involvement in the processes essentially reduces the possibility of error.
With bpm’online, users have access to all the necessary information from any mobile device. Mobile CRM solutions allow representatives of marketing, sales and service departments to easily manage daily tasks and plan activities with the help of any portable device: laptop, smartphone or tablet. Bpm’online users always have access to customer interaction history and all the account details from a single interface.